Description
Yellow.ai is a conversational AI platform designed for enterprises that want to automate and personalize customer experiences. By combining large language models with its proprietary Dynamic AI Agents, Yellow.ai powers natural, human-like conversations across voice, chat, and digital channels. It supports automation at scale, from customer service to HR and IT operations, while offering multilingual support in more than 135 languages. With over 1,100 enterprise clients across 85+ countries, Yellow.ai has become a trusted choice for businesses seeking to reduce costs, improve efficiency, and create seamless interactions.
Tools for Digital Creators and Enterprises
Yellow.ai offers a wide range of tools and products tailored to enterprise automation:
- Customer Support Automation: Chatbots and voice bots that reduce wait times and improve response quality.
- Customer Engagement Automation: Campaign tools that personalize messaging and boost conversion rates.
- HR Automation: Handles recruitment, onboarding, and employee engagement tasks.
- IT Automation: Automates service requests, incidents, and IT workflows.
- Conversational Service Cloud: A unified platform where live agents and AI work together.
- Dynamic AI Agents: Proprietary agents built on LLMs that adapt to industry-specific needs.
Key Features & Capabilities
Yellow.ai provides enterprise-ready features to simplify and scale automation:
- Omnichannel Presence: Engage users through voice, chat, web, email, and social channels.
- Multilingual Support: Covers more than 135 languages for truly global businesses.
- AI + Human Collaboration: Live agent integration alongside AI automation.
- Analytics Dashboards: Real-time insights into customer conversations and performance.
- Pre-Built Integrations: Seamless connections with tools like Salesforce, Zendesk, and SAP.
- High Scalability: Handles millions of interactions per month with enterprise reliability.
Quick Facts
- Founded in 2016, headquartered in San Mateo, California.
- Serves over 1,100 enterprise clients globally.
- Presence across 85+ countries with multilingual AI.
- Recognized by Gartner and IDC as a leader in conversational AI.
How to Sign Up
- Visit yellow.ai.
- Click on “Try for free” or “Book a Demo”.
- Fill in details including name, email, company, and business use case.
- The Yellow.ai team will contact you to provide onboarding and platform setup.
Pricing Plans
Yellow.ai follows a tailored pricing model:
- Free Trial – Offered to new customers for initial testing.
- Enterprise Pricing – Customized packages based on use case, integrations, and conversation volume.
Pricing is available only via direct request through Yellow.ai’s sales team.
Geos Served
Yellow.ai operates globally, serving businesses across North America, Europe, Asia-Pacific, the Middle East, and Africa.
Contact Information
For businesses or teams interested in Yellow.ai:
- Website: yellow.ai
- Email: [email protected]
Final Thoughts
This Yellow.ai review shows how the platform has become a global leader in conversational AI, helping enterprises streamline customer service, HR, IT, and marketing. Its multilingual support, scalable architecture, and dynamic AI agents make it especially valuable for large organizations looking to improve efficiency and cut costs. For businesses exploring customer experience automation, this Yellow.ai review makes it clear that the platform is one of the most complete and enterprise-ready solutions in the market today.
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